SIT50422 | Diploma of Hospitality

SIT50422 Diploma of Hospitality Apply Now <> Enquire Now PROGRAM OUTLINE: Core Units SITXCCS015 – Enhance customer service experiences1. Provide a quality service experience. 2. Proactively respond to difficult service situations. 3. Resolve customer complaints. 4. Develop customer relationships. SITXCCS016 – Develop and manage quality customer service practices1. Develop quality customer service practices. 2. Manage…

SIT20322 | Certificate II in Hospitality

  SIT20322 Certificate II in Hospitality Apply Now <> Request Additional Information PROGRAM OUTLINE: This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification provides a pathway…