SIT50422 | Diploma of Hospitality
SIT50422 Diploma of Hospitality Apply Now <> Enquire Now PROGRAM OUTLINE: Core Units SITXCCS015 – Enhance customer service experiences1. Provide a quality service experience. 2. Proactively respond to difficult service situations. 3. Resolve customer complaints. 4. Develop customer relationships. SITXCCS016 – Develop and manage quality customer service practices1. Develop quality customer service practices. 2. Manage…