Customised programs can be drawn from the following content and can be fine-tuned in the light of discussions with management and participants.

Fundamentals of Adult Learning

• Types of learning – knowledge, skills & attitude
• Understanding adult learning principles
• Modes of thinking – systematic steps to presenting
• Learning Styles – the implications for your presentation and structure
• Overcoming barriers to learning
• Linking motivation and learning
• Reinforcing the learning and application to the workplace

 

Analysing Your Audience and Outcomes

• What are you trying to achieve in your presentation? – establishing your theme
• Identifying your learning outcomes
• How much content do you need? – avoiding the information dump
• Your audience – what is their level of knowledge and understanding?
• What is your audience’s attitude towards you and your topic?
• Understanding and managing their expectations
• Selling your message – identifying value for your stakeholders
• Working with an audience’s attention patterns
• Emotionally engaging your audience – getting them to listen and remember what you say

 

Building a Framework

• Strategy, structure, and style
• The importance of planning
• Opening strategies to grab the audience
• Establishing credibility without looking like you’re trying
• The importance of previewing the topic – the effect of context on remembering
• Building the body of your presentation – main points, supporting material and connectives
• Using support materials to retain attention and reinforce your message
• Linking your points for a seamless coherent message.
• Closing powerfully with a call to action

The Delivery

• Timing and pacing – maximising the time you have
• How to create the appropriate impression with every audience
• Building a confident mindset – addressing your limiting beliefs around presenting
• Vocal delivery skills – how to effectively use your voice
• Body language, eye contact, personal presentation, and image
• Verbal Communication – choosing the right words
• Getting involvement and 2-way communication
• How to encourage participation with smart questioning techniques
• Managing participants and group dynamics
• What to do if you don’t know the answer to a question
• Reading your audience’s engagement and what to do if you are losing them
• Handling different and difficult personalities
• Maximising the physical presentation environment

 

Presentation Styles

• Facilitation Skills Self Analysis – where are the gaps for you?
• Understanding presentation styles, mine, and my audiences!
• Working with your strengths and weaknesses
• Tapping into your personality
• Analysing your audience members
• Building rapport and engagement
• Adapting your presentation to your audience
• Recognising conflicts of style

 

Preparing For Your Presentation

• How to prepare and use notes
• Rehearsing your presentation
• Managing anxiety and nerves – dealing with the physical stress reactions
• Techniques to get settled and successfully through the first few minutes
• “Um and Urr” buster techniques
• Creating visual aids – visible, simple, accurate, interesting, and practical
• Designing PowerPoint presentations – template, layout, and animations
• Using handouts to support your message and act as a takeaway for your participants
• The 10 major mistakes presenters make

 

Practical – Individual Presentations

• Each participant will present at least once in front of the group
• Evaluation, assessment, peer feedback and coaching
• Presentations can be impromptu or prepared
• Presentations may be video recorded