TLI30321 Certificate III in Supply Chain Operations



The TLI30321 Certificate III in Supply Chain Operations is a 12 month blended learning program consisting of 14 units. It includes 14 x virtual workshops (approximately 2 per month) with each session followed by self-directed learning time, i.e. eLearning, readings, negotiated activities, work related projects.


Learners are required to complete written assessment activities, questions and work projects to provide evidence of competency.


There are no entry requirements. It is expected that applicants will be able to read, write and communicate to the level required in the workplace. An applicant’s Language, Literacy and Numeracy (LLN) is screened during the enrolment process. If an applicant requires additional support for their LLN skills, this is reviewed on case-by-case basis.


Learners must have computer skills and a computer with a working camera and microphone, MS Office, and a reliable connection to the internet to participate in this course (for workshop participation, eLearning, research and assignment purposes).


For further information, please contact

Successful completion of all units of competency will result in the award of a nationally recognised TLI30321 Certificate III in Supply Chain Operations from the Transport and Logistics Training Package.


Participants who do not successfully complete the full program will be issued with a nationally recognised Statement of Attainment for the units of competency they have been deemed competent in.


Recognition is available for this qualification – see the Participant Handbook or the Recognition Process page for more information.


This training is subsidised by the NSW Government under Smart & Skilled (NSW residents only). For more information and eligibility requirements see


TLID0020 - Shift materials safely using manual handling methods

1. Assess risks associated with relocating load.

2. Plan load reloacation.

3. Relocate load.

TLIF0009 - Ensure the safety of transport activities (Chain of Responsibility)

1. Identify chain of responsibility features in the HVNL or applicable state/territory law and regulations.

2. Apply chain of responsibility obligations in the HVNL or applicable state/territory law and regulations.

TLIA0004 - Complete receival and despatch documentation

1. Analyse order to identify work requirements to fill order.

2. Follow workplace order documentation processes.

3. Finalise documentation.

TLIA0010 - Identify goods and store to specifications

1. Identify and categorise goods.

2. Match goods to locations based on specified criteria.

3. Assist individuals to solve stock identification and location problems.

4. Identify appropriate transfer and handling requirements.

5. Contribute to continuous improvement

TLIA0015 - Organise receival and despatch operations

1. Plan and organise receival and despatch operations.

2. Organise the storage and despatch of stock.

3. Complete documentation.

TLIX0013X - Maintain stock control and receivals

1. Establish supply arrangements.

2. Monitor and maintain stock.

3. Process receivals and store stock.

4. Determine stock wastage and discrepancies.

5. Perform stock audits and report.

TLIA3026 - Monitor storage facilities

1. Determine site functions and operations.

2. Monitor storage operations.

TLIF3003 - Implement and monitor work health and safety procedures

1. Access information about WHS/OHS and workplace policies and procedures.

2. Implement and monitor procedures for identifying and assessing hazards.

3. Implement and monitor procedures for controlling risks.

4. Plan and supervise housekeeping arrangements.

5. Implement and monitor procedures for dealing with hazardous events.

TLIF3022 - Implement/monitor procedures when warehousing/storing dangerous goods/hazardous substances

1. Provide information on legislative requirements, workplace policies and procedures.

2. Implement and monitor procedures for identifying hazards and assessing risks.

3. Implement and monitor risk control procedures.

TLIF3091 - Apply awareness of dangerous goods and hazardous materials requirements

1. Apply appropriate legislation for transporting dangerous goods and hazardous substances.

2. Separate dangerous goods and hazardous substances.

3. Deal with incidents involving dangerous goods and hazardous substances.

TLIG0002 - Lead a work team

1. Participate in work team planning.

2. Manage and develop team performance.

3. Participate in and facilitate work team to achieve tasks.

4. Document and review work team tasks.

TLIH0005 - Interpret road maps and navigate pre-determined routes

1. Identify and complete pre-planned route.

2. Complete necessary documentation.

TLIH0004 - Identify major roads, services and attractions

1. Locate all major roads, highways and suburbs in area of operation.

2. Locate transport interchanges, jetties, ports, stations and terminals.

3. Identify main public services and facilities.

4. Locate key features in a central business district.

TLIJ0003 - Apply quality systems

1. Work within a quality system.

2. Use quality systems, tools and techniques.

3. Contribute to quality system continuous improvement processes.