FSK10219 | Certificate I in Skills for Vocational Pathways

FSK10219 Certificate I in Skills for Vocational Pathways Apply Now <> Enquire Now PROGRAM OUTLINE: This qualification is designed for individuals who need skills to prepare for a vocational pathway qualification or further foundation skills development. It is suitable for individuals who require: a pathway to employment and further vocational training reading, writing, oral communication,…

SIT50422 | Diploma of Hospitality

SIT50422 Diploma of Hospitality Apply Now <> Enquire Now PROGRAM OUTLINE: Core Units SITXCCS015 – Enhance customer service experiences1. Provide a quality service experience. 2. Proactively respond to difficult service situations. 3. Resolve customer complaints. 4. Develop customer relationships. SITXCCS016 – Develop and manage quality customer service practices1. Develop quality customer service practices. 2. Manage…