ICT60220 Advanced Diploma of Information Technology

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PROGRAM OUTLINE:

This qualification is designed to provide students with advanced skills in common ICT functions and tasks they would encounter in a small or medium organisation. The program aims to instill a design thinking approach in students to provide them with a distinctive problem-solving strength to organisational and client challenges and a competitive advantage in the employment market. This will emphasise “Cluster 3 – Get the work done” from the Core Skills for Work Framework, including the skills:

1. Plan and organise
2. Make decisions
3. Identify and solve problems
4. Create and innovate
5. Work in a digital world

Core Units

BSBCRT611 - Apply critical thinking for complex problem solving

1. Scope problem solving process.

2. Lead solution development process.

3. Refine solution for implementation.

BSBTWK502 - Manage team effectiveness

1. Establish team performance plan.

2. Develop and facilitate team cohesion.

3. Facilitate teamwork.

4. Liaise with stakeholders.

BSBXCS402 - Promote workplace cyber security awareness and best practices

1. Develop cyber security awareness in work area.

2. Support effective cyber security practices in work area.

3. Review cyber security awareness in work area.

ICTICT608 - Interact with clients on a business level

1. Review client’s business domain.

2. Develop new business with client.

3. Negotiate new business initiatives.

4. Monitor, adjust and implement procedures to maintain client focus.

ICTICT618 - Manage IP, ethics and privacy in ICT environments

1. Manage adherence to IP regulations.

2. Manage ethical behaviour.

3. Manage privacy.

ICTSAD609 - Plan and monitor business analysis activities in an ICT environment

1. Plan business analysis approach.

2. Conduct stakeholder analysis.

3. Plan business analysis activities and communication.

4. Plan requirements management process.

5. Manage business analysis performance.

Elective Units

ICTDBS604 - Build data warehouses

1. Establish database design requirements.

2. Identify data and sources.

3. Manage warehouse operational steps and processes.

4. Design and develop warehouse features.

5. Test and implement data warehouse.

ICTDBS605 - Develop knowledge management strategies

1. Analyse existing knowledge management arrangements.

2. Evaluate knowledge management options.

3. Develop knowledge management strategy.

ICTICT614 - Identify and implement business innovation

1. Compare business with competitor businesses.

2. Identify business opportunities.

3. Implement innovation.

ICTICT615 - Implement knowledge management strategies

1. Implement knowledge management system and procedures.

2. Maintain business knowledge base.

3. Review knowledge management system.

ICTPRG614 - Create cloud computing services

1. Design web service and cloud computing application.

2. Design web service and cloud computing application.

3. Test web service and cloud computing application.

4. Deploy web service and cloud computing application.

ICTSAS602 - Implement change management processes

1. Plan ICT system changes.

2. Identify technology system change needs.

3. Implement change.

4. Monitor and review implementation

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