
This qualification reflects the role of individuals who have a defined and limited range of cleaning operational skills and basic industry knowledge. They are mainly involved in routine and repetitive tasks and work under supervision. This qualification provides a pathway to further learning and work in various cleaning roles and settings including but not limited to:
- administration, support and correctional services;
- health care and social assistance;
- accommodation and food services, and
- education and training.
To achieve this qualification, competency must be demonstrated in 11 units of competency including 3 core units and 8 elective units.
Core Units
CPPCLO2032 Plan basic cleaning activities
This unit covers the outcomes required to plan for safe and efficient cleaning activities in a range of workplace contexts. It applies to cleaning personnel who plan cleaning tasks. It includes the ability to assess the cleaning task, understand client requirements and follow workplace safety procedures and applies to individuals who work alone or as part of a team, under routine supervision and without supervisory responsibilities.
CPPCLO2034 Maintain storage area and cleaning equipment
This unit covers the outcomes required to maintain cleaning equipment and consumable storage areas in a range of workplace contexts. It applies to cleaning personnel that perform maintenance on cleaning storage areas and includes the ability to safely secure and store equipment, chemicals and consumables, and follow workplace safety procedures. It applies to individuals who perform their duties alone or in a team environment, under routine supervision and without supervisory responsibilities.
CPPCMN2002 Participate in workplace safety arrangements
This unit covers the skills and knowledge required to participate in predetermined workplace safety arrangements in a range of workplace contexts. It applies to personnel who participate in workplace safety arrangements in a cleaning work context. It includes identifying workplace hazards, basic knowledge, and application of workplace emergency procedures and to individuals who perform their duties alone or in a team environment, under routine supervision and without supervisory responsibilities.
Elective units (8 only)
CPPCCL2009 Perform basic stain removal from carpets
This unit covers the outcomes required to identify and remove stains from carpets using basic stain removal techniques in a range of workplace contexts. The unit applies to cleaning personnel who perform basic stain removal tasks. It includes the ability to assess the cleaning task, understand client requirements and follow workplace safety procedures and applies to individuals who perform their duties alone or in a team environment, under routine supervision and without supervisory responsibilities.
CPPCLO2002 Clean hard floor surfaces
This unit covers the skills and knowledge required to clean hard floor surfaces in a range of workplace contexts. The unit applies to cleaning personnel who perform hard floor surface cleaning tasks. It includes the ability to assess the cleaning task, understand client requirements and follow workplace safety procedures and individuals who perform their duties alone or in a team environment, under routine supervision and without supervisory responsibilities.
CPPCLO2005 Maintain glass surfaces
This unit covers the skills and knowledge required to maintain glass surfaces, including windows, in a range of workplace contexts.
It applies to individuals performing glass and window cleaning services, but may be applied to other custodial-cleaning roles. It includes the ability to assess the cleaning task, apply and follow workplace safety measures, and understand client requirements and applies to individuals who perform their duties alone or in a team environment, under routine supervision and without supervisory responsibilities.
CPPCLO2016 Clean wet surfaces
This unit covers the skills and knowledge required to clean a wet area in a range of workplace contexts.
It applies to cleaning personnel who perform cleaning tasks on wet areas and includes the ability to assess the cleaning task, understand client requirements and follow workplace safety procedures and applies to individuals who perform their duties alone or in a team environment, under routine supervision and without supervisory responsibilities.
CPPCLO2018 Sort, remove and recycle waste material
This unit covers the skills and knowledge required to sort and remove waste and recyclable materials in a range of workplace contexts. It applies to cleaning personnel who sort, remove and recycle waste material. It includes the ability to assess the task, identify types of waste and recyclable materials, identify the safety specifications and procedures of the task, understand client requirements and apply company policies and procedures.
It applies to individuals who perform their duties alone or in a team environment, under routine supervision and without supervisory responsibilities.
CPPCLO2036 Maintain external surfaces
This unit covers the skills and knowledge to clean external surfaces in a range of workplace contexts. It applies to cleaning personnel who perform cleaning tasks on external surfaces and includes the ability to assess the cleaning task, understand client requirements and follow workplace safety procedures. It does not involve working above 2.2 metres in height. It applies to individuals who perform their duties alone or in a team environment, under routine supervision and without supervisory responsibilities.
CPPCLO2042 Clean surfaces using microfiber equipment
This unit covers the skills and knowledge required to use microfibre cleaning equipment on a range of surfaces, including floor surfaces, walls, and furniture in range of workplace contexts.
It applies to cleaning personnel who clean using microfibre equipment and includes the ability to assess the microfibre cleaning task, understand client requirements and follow workplace safety procedures.
This unit applies to individuals with the ability to follow effectively company policies and procedures and to safely perform their duties alone or in a team environment, under routine supervision and without supervisory responsibilities.
BSBWOR202 Organise and complete daily work activities OR
This unit covers the skills and knowledge required to seek feedback for performance improvement and use current technology appropriate to the task. It applies to individuals working under direct supervision who develop basic skills and knowledge for working in a broad range of settings.
CPPCLO2011 Maintain ceiling surfaces and fittings.
This unit covers the skills and knowledge required to maintain ceiling surfaces and fittings in a range of workplace contexts. It applies to individuals who perform ceiling cleaning tasks. It includes the ability to assess the cleaning task, identify safety procedures, particularly height assessments. This unit applies to individuals with the ability to follow effectively company policies and procedures and to safely perform their duties alone or in a team environment, under routine supervision and without supervisory responsibilities.
Duration:
3-6 Months (depending on learner experience) and delivery schedule up to a maximum of 12 months.
Entry Requirements
There are no entry requirements for this qualification, however it is expected that participants will be able to read, speak, comprehend and write English to a level required in the workplace.
Delivery modes may include:
- Face to face group sessions
- Tutorials
- Role plays/simulations
- Physical demonstrations
- Group work
- Self-directed learning using text or electronic materials
- Blended delivery. A combination of all of the above.
It is expected that applicants will have access to a workplace to complete their practical application and assessment. Practical elements may also be contextualised with the use of simulated activities within the classroom and the use of additional resources.
Assessment Requirements:
Assessment will include a written assessment at the conclusion of each unit, on job log book and practical demonstrations / observations.
Further information
Please contact info@bislearning.com.au for further information on this qualification.
Employers – this qualification can be customised to the needs of your business.
Successful completion of all units of competency will result in the award of a nationally recognised CPP20617 Certificate II in Cleaning from the Property Services Package. Participants who do not successfully complete the full program will be issued with a nationally recognised Statement of Attainment for any of the unit/s of competency they have been deemed competent in. Recognition is available for this qualification – see the Participant Handbook or the Recognition Process page for more information. http://www.bsilearning.edu.au/resources/recognition-processes/
This training is subsidised by the NSW Government under Smart & Skilled (NSW residents only). For more information and eligibility requirements see http://www.bsilearning.edu.au/funded-training/smart-and-skilled.
