For further information about this qualification please contact firstname.lastname@example.org.
Employers – this qualification can be customised to the needs of your business.
Successful completion of all units of competency will result in the award of a nationally recognised BSB40315 Certificate IV in Customer Engagement from the Business Services Training Package. Participants who do not successfully complete the full program will be issued with a nationally recognised Statement of Attainment for any of the unit/s of competency they have been deemed competent in. Recognition is available for this qualification – see the Participant Handbook or the Recognition Process page for more information. http://www.bsilearning.edu.au/resources/recognition-processes/
This training is subsidised by the NSW Government under Smart & Skilled (NSW residents only). For more information and eligibility requirements see http://www.bsilearning.edu.au/funded-training/smart-and-skilled.