Tourism, Travel and Hospitality Training Package

Tourism, Travel and Hospitality Training Package Overview

The Service Skills Australia Environmental Scan provides an overview of current and emerging trends in tourism, travel and hospitality. A summary of the key trends relevant to workforce development and vocational education and training (VET) for this industry is presented below.

Tourism, travel and hospitality are separate industries but have such close links that they are often thought of and presented as one. The interrelationship exists because of the integrated products and services they produce, the close business-to-business relationships that exist across all three industries, the common customers they service and the sales and service staff employed, who often cross industries during their career. Many skills are common across these three service industries and this Training Package provides for both specialist and generic skills development.

The majority of future jobs available in the service industries are at the entry level – that is, Certificates II and III. These skill levels suit the majority of employer needs, with most employees commencing with basic skills in customer service and then, for some, gaining skills and experience in specialised fields.

More Information

Qualifications:

Extent

NSW

VIC

QLD

SA

WA

TAS

NT

ACT

SIT20316 Certificate II in Hospitality

Deliver and assess

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

SIT20416 Certificate II in Kitchen Operations

Deliver and assess

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

SIT30616 Certificate III in Hospitality

Deliver and assess

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

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