Professional Development Program

Client - Griffith Hack

Context

Griffith Hack is a leading Australian law firm specialising in the areas of Intellectual Property (IP), Trademark and Patents.  With offices in Sydney, Melbourne, Brisbane and Perth, they have a diverse workforce with a wide range of skills and areas of expertise.  Griffith Hack believes on distinguishing themselves from other firms by maximising IP from every angle.  This brings with it challenges to continuously develop their staff and professional skills.

Objective

Griffith Hack engaged BSI to help build their professional development calendar.  Through consultation with HR and the National Practice Group Managers, BSI identified the skillsets required to drive value with clients, to protect and leverage their IP, to maximise the client experience and achieve growth for the firm.

Deliverables

BSI developed a range of face to face professional development workshops that were delivered nationally throughout 2015 and 2016.  These included programs to build social awareness and interpersonal influence, to develop professional profile and effective networks, to build assertiveness and clear communication and to negotiate positive outcomes with all stakeholders, both internal and external.

Outcome

These programs have achieved changes in mindset, focus and behaviour, which have in turn yielded positive results in the form of stronger relationships, greater client satisfaction, and increased profile of the firm and teams.  Griffith Hack is now working with BSI on the development calendar for 2017 focussing on building leadership at all levels.

Testimonial

  • "The program has been extremely beneficial to me. Our facilitator is a very engaging presenter and can make all topics very interesting. I particularly enjoyed the emotional intelligence topic and the different strategies I now have to be more effective and influential."

    Mark Shugg LG
  • "I get up every time to make the most of opportunities for myself and those under my wings. What makes me most happy is when I read that I have touched someone’s inner self for the betterment of oneself. In particular prisoners who experience the limitations of their lives after leaving prison. If we can help them to turn around the ship and provide a little hope and some self-esteem, then, we have achieved the greater goal of our efforts that makes it all worthwhile and satisfactory for us and the work and effort we put into it.

    Most prisoners are grateful for what we offer and do; they make good students and come to class for the right reasons. This is what fascinates and drives me. I have had 2 fantastic weeks at BWCC and was able to successfully pass 8 new students as competent baristas, some of them were truly outstanding!"

    Mathew Verhoeven Hospitality Trainer, Brisbane Women's Correctional Centre

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