Professional Development Program

Client - Griffith Hack

Context

Griffith Hack is a leading Australian law firm specialising in the areas of Intellectual Property (IP), Trademark and Patents.  With offices in Sydney, Melbourne, Brisbane and Perth, they have a diverse workforce with a wide range of skills and areas of expertise.  Griffith Hack believes on distinguishing themselves from other firms by maximising IP from every angle.  This brings with it challenges to continuously develop their staff and professional skills.

Objective

Griffith Hack engaged BSI to help build their professional development calendar.  Through consultation with HR and the National Practice Group Managers, BSI identified the skillsets required to drive value with clients, to protect and leverage their IP, to maximise the client experience and achieve growth for the firm.

Deliverables

BSI developed a range of face to face professional development workshops that were delivered nationally throughout 2015 and 2016.  These included programs to build social awareness and interpersonal influence, to develop professional profile and effective networks, to build assertiveness and clear communication and to negotiate positive outcomes with all stakeholders, both internal and external.

Outcome

These programs have achieved changes in mindset, focus and behaviour, which have in turn yielded positive results in the form of stronger relationships, greater client satisfaction, and increased profile of the firm and teams.  Griffith Hack is now working with BSI on the development calendar for 2017 focussing on building leadership at all levels.

Testimonial

  • “We are very pleased to provide this testimonial for BSI Learning. We have found BSI Learning to be very professional. They made sure they understood the Council vision and mission of striving towards the welfare of Aboriginal people. The Training Manager and trainers that were engaged to deliver training interacted very well and they also had a good understanding and respect for Aboriginal culture.

    From the evaluations we have received from the participants and from my own observation, we would like to provide our views.

    BSI Learning Trainers are very talented presenters who were able to guide a diverse group of participants with ease. They also provided personal attention to each and every participant that boosted their confidence and increased their comfort to actively participate in the training session.”

    Padma Bharadwaj NSWALC Senior Training & Development Officer
  • “We have no hesitation in recommending BSI Learning services to anyone, and consider their service to be one of our major points of referral.”

    Nacmi Lewin BA (Social Work) Case Manager Hope Foundation

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