Case Studies

BSI Learning creates real change, because, to paraphrase Robert Frost, we do not teach, we awaken. The change we achieve is not limited to skills development, but it includes changes in mindset, choices and attitudes. These changes are very difficult to attain. Yet at BSI Learning, we have and will continue to achieve the goals of our clients outside of ticking a competency box.

Read some of our latest case studies.


VET in Prisons

BSI Learning’s Vocational Education Training (VET) in Prisons program is a joint initiative between the QLD Corrective Services and the QLD Department of Education, Training and Employment.

Client - PRP Diagnostic Imaging

BSI Learning Trainers and Coaches improve patient relationships as well as teamwork within clinics.

Client - Griffith Hack 

BSI Learning Trainers and Coaches improve client relationships and satisfaction levels.

Client - Foodco

BSI Learning Trainers and Coaches drive the success of franchisees and their employee engagement.

Client - The NSW Aboriginal Land Council

BSI Learning empower community leaders to improve the welfare of Aboriginal people.

Client - Queensland Correctional Services

BSI Learning reduces recidivism rates in QLD by changing the mindset of prisoners through the Pathways2Employment program - offering continuity of support from custody to community.

Client - Ku-Ring-Gai Council

BSI Learning Trainers and Coaches improve external and internal customer service and change the organisational culture.

Client - Hope Foundation

BSI Learning Case Managers change the mindset and lives of women who previously thought there was no way out of their dangerous lifestyle.


  • "The program has been extremely beneficial to me. Our facilitator is a very engaging presenter and can make all topics very interesting. I particularly enjoyed the emotional intelligence topic and the different strategies I now have to be more effective and influential."

    Mark Shugg LG
  • “We are very pleased to provide this testimonial for BSI Learning. We have found BSI Learning to be very professional. They made sure they understood the Council vision and mission of striving towards the welfare of Aboriginal people. The Training Manager and trainers that were engaged to deliver training interacted very well and they also had a good understanding and respect for Aboriginal culture.

    From the evaluations we have received from the participants and from my own observation, we would like to provide our views.

    BSI Learning Trainers are very talented presenters who were able to guide a diverse group of participants with ease. They also provided personal attention to each and every participant that boosted their confidence and increased their comfort to actively participate in the training session.”

    Padma Bharadwaj NSWALC Senior Training & Development Officer

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Trading as BSI Learning.
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