Raphael Poole, National RTO Quality and Compliance Manager

Raphael joined BSI Learning in August 2016 as RTO Manager. She has spent equal periods of her career spanning 28 years, in the Public Service as a Police Officer, Corporate Banking as a Team Leader, and in the Australian Education Sector in various Operational, Academic and Compliance management roles.

Raphael is a true believer in lifelong learning and has comfortably embraced dynamic learning environments, across many educational fields in Europe and Australia, in order to enhance her career. 

Raphael migrated to Australia from Ireland in 2006 with her husband and daughter. She was snapped up immediately, stepping into a management position within the Vocational Education and Training sector in Sydney. Since then she has leveraged her transferable skills to build her industry career and profile. 

Raphael brings to BSI Learning, over nine years of training, compliance, administration and operations management experience in the Australian vocational education & training sector, most recently as Head of Faculty & Operations Manager with Upskilled.

Raphael’s qualifications include, Diploma in Performance & Composition, Advanced Diploma in Sports & Recreation Management, Diploma of Management, Cert IV in Training & Assessment, PRINCE2 and Certificate in Records Management NSW State Records Office.

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